Fix Internet Connection after Malware Removal
If you have experienced Internet connection problems after you remove a virus or malware, you may receive one of the following error messages:
This is a common problem and is easy to fix.
Note: If one step does not work, skip to the next step (not all steps will be required).
Reset Proxy Settings and Flush DNS
Some malware will turn on an Internet proxy setting and corrupt Windows DNS cache, which can prevent you from accessing the Internet. Follow these instructions to fix this problem:
Download MiniToolBox and open it. Check the following boxes: Flush DNS, Reset IE Proxy Settings, Reset FF Proxy Settings If you have Firefox open, close it before you click the Go button.
Reset TCP/IP and Winsock Settings
Windows TCP/IP and Winsock settings can get corrupted due to malware, which will cause Internet connection problems. Follow these instructions to reset the settings:
1. Reset Internet Protocol (TCP/IP)
To reset the TCP/IP automatically, simply download and run this file: Microsoft Fix it 50199. Follow the steps in the Fix it wizard.
2. Reset the Winsock Settings
To reset the Winsock settings automatically, simply download and run this file: Microsoft Fix it 50203. Follow the steps in the Fix it wizard.
Fix System Driver Files and Services
Some malware will infect the system driver that you need to access the Internet. When the malware is removed, the infected driver will not work properly. Follow these instructions to fix this problem:
1. Fix TDI Translation Driver (tdx.sys)
Download tdx.bat and open it. Restart your computer.
2. Fix TDX Service
Download tdx.reg and open it. Click Yes and restart your computer.
3. Fix Ancillary Function Driver (afd.sys)
The AFD driver is a Microsoft driver that manages the Winsock TCP/IP communications protocol.
Download afd.bat and open it. Restart your computer.
4. Fix AFD Service
Download afd.reg and open it: Windows XP - Vista - Windows 7 Be sure to download the appropriate afd file for your operating system. Click Yes and restart your computer.
Reset Your Router
If your Internet does not work after trying all of the above, your router may be hijacked by malware. In order to fix this problem, you have to reset your router to its default settings. How do I reset a router?
If ghost is used and pc boot with message that says “windows could not start because of a computer disk hardware configuration…..”
Then follow procedure below
This can be caused by a missing or invalid default= entry in C:\Boot.ini, or if Windows XP is not installed in the location specified in C:\Boot.ini.
To resolve this issue:
1. Start your computer from the Windows XP CD-ROM.
2. When Press R to repair Windows by using the Recovery Console appears, press R.
3. Select the Windows installation and enter the administrator password at the prompt.
4. Type "bootcfg /add" and press Enter.
5. When a missing Windows Installation is located, respond Y to add the installation to the boot list.
6. At Enter Load Identifier, type Windows XP Professional (or Home Edition).
7. At Enter Operating System Load Options:, press Enter.
8. Exit the Recovery Console and select the first item on the boot menu.
9. After you log on, edit C:\Boot.ini to remove the improper entry.
NOTE: A typical C:\Boot.ini file contains:
[boot loader]
timeout=7
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect
Have you ever wanted to know what the numbers mean on a blue screen well here is a list with the explaination of the blue screen.
http://www.carrona.org/bsodindx.html
Call for Help Computers is developing a new pricing structure to better suit some of our customers. It gives our customers the choice of what services they want to pay for effectively lowering their final repair bill.
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Phone 4329 5446
www.callforhelpcomputers.com.auHi everyone, we are moving to http://qantech.wordpress.com/
We hope to post more often and look forward to seeing you there. Our Typepad blog will expire in October and will not be renewed. I have spent some time tonight copying over some old posts and will be adding new posts shortly.
We are QANTECH.
After removing malware from your computer sometime the windows security service will not start. To fix this just run "services.msc" from the run prompt or search box in Vista. Scroll down to Security Center and double click on it, then change start up type to Automatic and click apply, then click the start button on that window, close the services window and restart your computer then your good to go.
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